RETURN POLICY

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within ten (10) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at customerservice@angeleselitenails.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and item(s) and proof of purchase, then mail your return to the following address:

Dekachic

Attn: Returns
RMA #
2090 Monterey Street
Laval, Quebec H7L 3S3
Canada

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

  • A 17% restocking fee will be charged for all returns.
  • Sale items are FINAL SALE and cannot be returned and refunded.
  • MUST be shipped with signature option

QUESTIONS

If you have any questions concerning our return policy, please contact us at: Info@dekachic.com